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D2L - Pearson MyLabs Access

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Using MyLabsPlus [MLP]

Many courses use MyLabsPlus which include an eTexts and additional digital content from the Pearson publisher. Use the following links to assist you when accessing MyLabsPlus.

NOTE:
CCCOnline courses do NOT use an access code to gain entry to MyLabsPlus products and are not required to enter a username/login name and password.

Run the Pearson Browser Tuneup

Use the link below to determine if your browser is supported and has the proper plug-ins to access your Pearson product.

http://browsertuneup.pearsoncmg.com/browser_tuneup.html

What are the correct browser settings for MyLabsPlus?

Browser Settings Part I: Students and instructors need to make sure their browsers are set as follows:
[IMPORTANT: Once you make these browser changes, restart your computer in order for the changes to take affect]

Firefox: http://247support.custhelp.com/app/answers/detail/a_id/8967
Internet Explorer: http://247support.custhelp.com/app/answers/detail/a_id/8962
Chrome: http://247support.custhelp.com/app/answers/detail/a_id/8974
Safari: http://247support.custhelp.com/app/answers/detail/a_id/8970

Pop up Blockers Part 2: Turn off all pop up blockers including additional toolbar pop up blockers, for example a google or yahoo toolbar.
http://247support.custhelp.com/app/answers/detail/a_id/7834/kw/internet%20explorer%20pop%20up%20blockers

How Can I Determine the System Requirements for my Pearson Product?

Use the following Pearson support link. In the Website section>Click the dropdown arrow and choose the Pearson product your course is using. [A new window will load the system requirement information and possibly a browser check-be sure you pop up blockers are turned off]

Pearson System Requirements Support Link
[http://247support.custhelp.com/app/answers/detail/a_id/7875/kw/compatible%20browsers%20by%20products]

 

Pearson Tech Support Information

If you are experience issues accessing your MyLabsPlus course or eText, visit Pearson Tech Support at http://247support.custhelp.com/ and use Chat or Email.
 

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